Privacy Policy

At Renzo Academy, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services. By using our platform, you consent to the practices described in this policy.

Information We Collect

When you use our platform, we may collect the following types of information:

Personal Information

Information you provide voluntarily during registration or when using our services, including:

Name and email address
Phone number and WhatsApp number (optional)
Payment and billing information
Profile information and preferences

Financial Information

Information related to your use of our financial analysis tools, including:

Portfolio data you choose to input
Investment preferences and watchlists
Custom filters and saved searches
Usage patterns and analytics preferences

Technical Information

Information collected automatically when you use our platform:

IP address and device information
Browser type and version
Operating system
Browsing patterns and feature usage
Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our financial analysis services
To process your subscription payments and manage your account
To send you important updates, market insights, and educational content
To provide customer support and respond to your inquiries
To personalize your experience and recommend relevant features
To improve our platform, services, and user experience
To detect and prevent fraud, security threats, and abuse
To comply with legal obligations and regulatory requirements
To send marketing communications (with your consent)

Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in:

Payment processing (e.g., PayHere, Stripe)
Email communication services
Cloud hosting and data storage
Analytics and performance monitoring
Customer support tools

These providers are contractually obligated to handle your data securely and only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, court orders, or government regulations.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for data transmission
Secure data storage with encryption at rest
Regular security audits and vulnerability assessments
Access controls and authentication protocols
Employee training on data protection practices

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze platform usage, and gather information about your preferences. Cookies help us:

Remember your login credentials and preferences
Understand how you use our platform
Provide personalized content and recommendations
Improve our services and user interface

You can control cookie settings through your browser preferences. However, disabling cookies may limit certain features and functionality of our platform.

Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal obligations)
Opt-out: Unsubscribe from marketing communications at any time
Data Portability: Request your data in a structured, machine-readable format
Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at privacy@renzoacademy.com

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you close your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Material changes will be communicated via email or through a prominent notice on our platform. The "Last Updated" date at the bottom of this policy indicates when it was last revised. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@renzoacademy.com

General Inquiries: info@renzoacademy.com

Last Updated: November 26, 2024

Renzo Academy - Founded by Kantharuban Isaiyalan